Rugs, not carpets
Richmond Rug Cleaning & Restoration handles hand-knotted and flatwoven rugs for households across the Richmond area. Cleaning, repair, restoration, and free pick-up and delivery.
Why a rug is different
Wall-to-wall carpet is cleaned where it lies, and it has to be. A rug can be taken away, submerged, flushed through the back and dried under control — which is the only way to get soil out of a foundation rather than push it further in. Anyone who cleans your rug in your living room is cleaning the top of it.
Hand-knotted rugs also behave unlike anything else in a home. Natural dyes can bleed. Wool holds lanolin that alkaline detergents strip. Silk scorches. Cotton foundations rot if a rug is left damp. The right treatment depends entirely on how the rug was made, which is why we look at every one before quoting.
What happens to your rug
We collect it, inspect and photograph its condition, and test dye stability before any water touches it. Dry soil comes out first — often several pounds of it. Then a full-immersion wash with fibre-appropriate agents, controlled drying, grooming, and a final inspection. Repairs, if you've asked for them, happen after the wash. You get it back cleaned, dry and flat.
The process page covers each stage in detail.
Pricing
Estimates are free and based on size, construction and condition. The final price is set only after we've seen the rug in person — a quote given sight unseen on a hand-knotted rug is a guess, and usually a self-serving one. There's no charge for the assessment and no obligation to proceed.
Where we work
Across the Richmond area — Windsor Farms, The Fan, Short Pump, Glen Allen, Midlothian, Bon Air and the surrounding counties. Full list of areas.